Canvas is a Visa prepaid debit card and app that provides cashless solutions to family finance for parents/employers and their children/domestic workers. Everything is controlled through your mobile phone, the Canvas app has secure top-ups and transfers that happen instantaneously.
You can sign up to Canvas through our app! Signing up is free and will take less than 5 minutes. Simply download the Canvas app on the App Store or Google Play and follow the instructions.
Activate your cards using the Canvas app and the token on the back of the card. Once the card has been activated, you can add money to it and start spending.
Most definitely! Parents can add extra cardholders using their Canvas app.
Only the child/domestic worker will receive a physical Canvas card to spend with.
Parents and employers can track and control through the app.
Any device that is powered on Android or iOS software.
If you’re a parent/employer, all you’ll need for sign-up is your
MyInfo log in for SingPass or your NRIC/FIN for identification and security purposes.
There won’t be any documents required if you’re a child.
Yes, you can have up to 5 cards per family. Monthly charges per card apply.
Canvas is free for the first 30 days, from the date of card activation. After this period, Canvas is a subscription service with a monthly fee of S$2.99 fee per card per month. Qtrly and annual options also available at sign up.
You can top up your family balance up to $400 per month with no fees. After that you will be charged 1% of the top up amount. See our full fee schedule HERE
Not for now but there will be updates in the future. Stay tuned!
There is no reward… BUT you are able to store the money in the card for as long as possible,
which allows you to save up for that special purchase.
We are working on partnerships with preferred brands. If you have any suggestions, slide into
our DMs on Instagram (@yourcanvascard) and connect with us!
There is no messaging feature on the Canvas app at the moment but our team is working on it.
No - Canvas is meant to be a cashless payment solution. However, you can spend anywhere that accepts Visa!
The Canvas card can be used anywhere that accepts Visa in Singapore - which is almost everywhere!
If the card is not defaced, damaged or tampered, it is valid for 3 years from the date of
issue. After which, your new Canvas card will be sent to you automatically, so long as you’re still under 18 years old and subscribed.
No - cross border transactions are not possible. Only for use in Singapore. (Updated Dec 2022)
Get in touch with us to report the damaged card. Call or WhatsApp us on +65 8762 1472. We will order a replacement card to be sent to you.
Do take note that there is a cost of S$15 for a replacement card, unless you signed up for replacement cover at sign up.
No. Parents/employers have full visibility of all transactions.
Yes - If you enable Push Notifications you should see a message when the amount is lower than $5.
Parents, children, and domestic workers can also see the balance of the cards at all times in their app.
From November Accountholders will be able to remove money from the card back to the family balance.
Nope, but parents can lock the Canvas card to prevent use and adjust the amount on the card.
The Canvas app is available on the App Store or Google Play.
You can invite cardholders at any time via the app - just click on the cardholder and then invite the cardholder.
Children between 6 to 18 years old. Parents/Employers must be residing in Singapore. I.e. those with NRIC (Singapore ID), FIN (Foreign ID Number), your child does not need to have a mobile phone.
Absolutely! Contact us at firstname.lastname@example.org
Simply top-up by using your Canvas app - you can top up with PayNow or bank transfer, and then transfer the required amount to the relevant cards.
Parents/employers can view your total balance on the home screen in the Canvas app. You can also see the balance by cardholder. If you’re a child/domestic worker, your account balance will be shown on the home screen in your Canvas app.
Not at the moment, but our team is working on this service.
Not at the moment, but our team is working on expanding our services.
Yes, there is a cost of S$15 if your Canvas card is lost, stolen or damaged.
The maximum amount a Canvas card can hold is S$1,000 at any one time.
Go to the Canvas app and click the "Forgot Password" button to make the change.
Go on the Canvas app to lock the card to prevent unauthorised usage. Call or WhatsApp us at +65 87261472 to arrange for a card replacement.
Go on your Canvas App and lock the card to prevent unauthorised usage. Call or WhatsApp us on 87261472 and we will investigate the situation.
Right after the parent/employer activates the Canvas card and transfers money onto the card using the Canvas App.
You can download it here.
The Canvas app only supports one parent/employer per account, but our team is working on expanding these services.